Frequently Asked Questions
Is there an age limit?danWe ask that players be at least 8 years of age to participate in our games. Keep in mind that some game content may be too difficult for them. Beside each room description there will be an age recommendation. An adult 18 or older must participate with anyone 13 and under. Also, any participant under the age of 18 will need an adult to sign a waiver.
Do I need to book in advance?danYes, we do require advance reservations. Each of our rooms runs on a set schedule throughout the day. While we will attempt to accommodate walk-ins, we cannot guarantee availability. Weekends tend to fill up fast. Also during slower periods, especially during the week, there may not be anyone on site if there are not games reserved.
What is your cancellation policy?dan
Canceled bookings are non-refundable. However, we do allow for rescheduling up to 48 hours before your game begins. Please contact us by phone 724-541-3533.
Please note: Time-slots fill up quickly, therefore a rescheduled time-slot may not be readily available.
What should I wear?dan
Dress comfortably. Closed-toed shoes are required for your safety.
Is it scary?danIf one of our games has a scary aspect to it, there will be acknowledgement of this beside the room description. Our games are fun, challenging and designed to appeal to a wide variety of tastes. We are not a haunted house.
When should I arrive for my game?danPlease arrive 15 minutes prior to scheduled appointment. This will allow time for players to sign waivers, use the restroom if needed, and so that your gamemaster can provide a briefing beforehand. Being late may cause you to have less than 60 minutes to play.
Will I be with other people?dan
All activities are now private due to COVID. You will never be paired with strangers.